Frequently Asked Questions
Everything you need to know about your luxury experience with THE CURATED.
What is the typical shipping timeframe?
We offer worldwide shipping via premium couriers. Orders are typically processed within 2-3 business days, with delivery taking between 5-10 business days depending on your location.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes often feature a tailored yet relaxed fit, we recommend comparing our measurements to a similar garment you already own.
Are duties and taxes included in the price?
For international orders, duties and taxes are calculated at checkout for most countries to ensure a seamless delivery experience without unexpected fees upon arrival.
What materials do you use in your collections?
THE CURATED focuses on high-quality natural fibers including Grade-A cashmere, double-faced wool, and premium silk. We prioritize longevity and sustainable sourcing in every piece we create.
How should I care for my wool and cashmere pieces?
To maintain the integrity of the fibers, we recommend professional dry cleaning only. Between wears, use a soft garment brush and store your pieces folded rather than hanging to prevent stretching.